Smart Docket — Selangor Land & Mines

Client: Pejabat Tanah dan Galian Negeri Selangor (PTG Selangor) Industry: Government / Land Administration Duration: Ongoing
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The Challenge

The Selangor Land & Mines Office (Pejabat Tanah dan Galian) manages permits for rock and quarry materials (bahan batuan). Processing applications, approvals, and renewals manually was slow for both officers and permit holders.

Our Approach

We delivered Smart Docket, an online permit system for rock-material licensing:

  • Online permit applications for rock-material (bahan batuan) permits.
  • Approval & renewal workflows for new applications, annual approvals, and monthly permit renewals.
  • Permit-holder portal with online submission and status tracking.

Results

  • Digitised rock-material permit processing for the state.
  • Faster applications and renewals for permit holders.
  • A central, trackable record of permits and approvals.